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Self-Service Online Support

In this section, you will find all the technical information required by GeneXus Analysts. Specifically, in the Assisted Support section you will find information on how to report incidents to the GeneXus Support Team.

GeneXus Community Wiki
The best way of doing things is when you are together, that's our way of doing things and that is why GeneXus all documentation is in a Wiki. A wiki is a tool that allows anyone to edit the content of the page you are viewing (like Wikipedia), so is the community itself to help improve the documentation of GeneXus, adding all kinds of help that makes this a indispensable resource when using the tool.

SAC
The Customer Service System (SAC as per its Spanish acronym) is the system used to register and follow-up technical reports and suggestions regarding GeneXus technology.

Download Center
The Download Center is a site for downloading the latest versions and upgrades of both GeneXus and the rest of the products in the GeneXus Suite. Also available for downloading from the center are: training material, technical documents, marketing documents, and material relative to GeneXus Meetings.

GXsearch
GXSearch is a powerful search engine that allows queries of various data repositories such as Wiki, SAC, Forums, GXopen, Downloads, GXNews, GXTraining, Blogs, and GXMeetings.

Release Notes
Release Notes include information on the corrections and enhancements included in every upgrade made to GeneXus and all products in the GeneXus Suite. When you change from a previous upgrade to a newer one, here you will find all the information necessary on the enhancements introduced in different products.

 

Interactive Support Services

You may interact with other community members and with our support team.

GeneXus Community
The GeneXus Community offers a wide variety of resources like wiki, forums, and public projects (gxopen), in addition to the chance of sharing your own experiences.

Stackoverflow
Our GeneXus Community is part of the world leader Q&A site StackOverflow, which increases the synergy with the community of software developers worldwide.

Technical Forums
Technical forums are the main resource for sharing information, and different tricks and techniques referred to all types of GeneXus technology with other members of the GeneXus Community.

Assisted Support
GeneXus and its partners offer assisted support services to all customers worldwide. These services are available to members registered as customers.



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