Success story
PT Mizuho Leasing Indonesia Tbk
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Web Monitoring with GeneXus for PT Mizuho Leasing Indonesia Tbk

Founded in 1993, PT Mizuho Leasing Indonesia Tbk has established itself as one of Indonesia’s leading financial entities. It is part of Mizuho Financial Group, one of Japan's largest banking holdings, with assets exceeding USD 1.8 trillion.

The organization specializes in offering financing solutions for businesses and individuals, facilitating the acquisition of machinery, vehicles, and industrial equipment.

To optimize its collection monitoring processes at its branches and headquarters, the company implemented a Web Monitoring application developed with GeneXus. This solution allowed them to automate field activity supervision, improve receipt management, and facilitate decision-making with precise analysis of branch performance.
 

The Challenge

The team of supervisors and managers at PT Mizuho Leasing Indonesia Tbk faced difficulties efficiently monitoring the activities of field collectors and managing the performance of branches. Conventional tools did not provide the visibility or control necessary to make timely and effective decisions. Therefore, they needed an integral, flexible, secure solution that could be easily integrated with existing databases.
 

The Solution

PT Mizuho Leasing Indonesia Tbk developed the "Web Monitoring" application with GeneXus. This solution not only allowed for real-time supervision of field collectors' activities but also provided a set of functionalities that optimized the organization's daily analysis and management.

The main features of the application include:
 
1. Field Collector Activity Monitoring
Real-time visualization of collectors' activities across various locations.
 
2.Performance Dashboard
Visualization of key performance indicators of the collectors at any given moment.
 
3.Receipt Cancellation Management
An automated system to review and approve receipt cancellation requests submitted by field collectors.
 
4.Receipt Reconciliation
A module for cashiers to reconcile money receipts from the collectors' billing activities.
 
5.Approval of Daily Reports (LKH)
Efficient management of the approval of daily work reports generated by collectors. In Indonesia, LKH (Laporan Kerja Harian) means "Daily Work Report" and refers to a document where employees must record and report the activities and tasks completed throughout the day. This report may include details such as time spent on each task, progress made, any issues encountered, and next steps. The LKH is a common tool for time management and productivity tracking, helping supervisors or managers monitor daily work progress.
 
6.Issuance of Vehicle Withdrawal Letters (SKT)
In Indonesia, SKT (Surat Keterangan Tarik) is an official document that means "Withdrawal Certification Letter" or "Withdrawal Certificate." This type of letter is generally issued to certify that a product, vehicle, or asset has been withdrawn from the system. In this case, based on the reports generated by the collectors through the application, the process of issuing vehicle withdrawal letters was automated, with online approvals visible and monitored by the headquarters.


 

Results

The development and implementation of the application were completed in just 6 months by a team consisting of 1 Web Developer and 1 Backend Developer, with the support of PT. BIG (Berjaya Inovasi Global), the official distributor of GeneXus in Indonesia.

As a result of the implementation, PT Mizuho Leasing Indonesia Tbk has achieved significant improvements, including:
 
  • Optimization of Branch Performance
Managers can now accurately evaluate the performance of each branch in terms of collections, with real-time information for decision-making.
 
  • Seamless Integration with Databases
The integration with existing databases was smooth, ensuring that the web monitoring application can access and process data without interruptions and adheres to all security standards.
 

Why GeneXus?

El Mr. Tan Gwan An, CEO of Berjaya Inovasi, explains that they chose GeneXus for its ability to simplify the development of web and mobile applications, integrating multiple platforms from a single codebase: “With GeneXus, creating mobile applications, backend systems, interfaces between applications, and connections to existing databases becomes much easier.”

The main reasons for their choice include:
 
  • Streamlining and automating the development cycle
“GeneXus accelerated the development process and ensured the timely delivery of the solution.”
 
  • Ease of multi-platform development
“The ability to generate applications for multiple platforms from a single source makes GeneXus an invaluable asset to our development team.”
 
  • Collaboration
“GeneXus facilitates collaboration between backend developers, mobile developers, and other team members.”
 
  • Efficient maintenance
“Maintaining different versions of an application is easy. The platform’s integrated version control functions make it simple to manage and track changes, ensuring that all team members work with the most up-to-date versions of the project.”
 
  • Interface management
“GeneXus simplifies interface management between different applications. This ensures smooth communication and data exchange, which is crucial for the functionality and performance of the web monitoring application.”
 
  • Simplicity in connecting to existing databases
“Connecting to existing databases is simple with GeneXus. This capability ensures that our applications can seamlessly integrate with our existing data infrastructure, providing reliable and efficient access to the necessary data.”
 

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With GeneXus, automation and artificial intelligence are within your organization’s reach, ready to simplify tasks, enhance decision-making, and, most importantly, empower your business.

Do you want to turn your ideas into high-impact solutions? Schedule a demo with us and discover how GeneXus can help you create advanced applications quickly and efficiently. Your path to innovation starts here!
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