GeneXus Extranet was developed with
GXportal 4.2 and offers a range of benefits for GeneXus customers and business
partners as well as a careful design oriented to improve usability.
GeneXus Extranet, https://www.genexusnet.com,
is accessed with the username and password of the GeneXus customer and/or
business partner who may choose to view the information in Spanish, English or
Portuguese.
In particular, among other developments, Customers may use
the Customer Directory, as well as the Issue Tracking access through this
portal.
The new Customer Directory application
grants special level access to contact administrators of each company,
who may, for example:
1- Enter, Delete
and Modify company contacts information.
2 -Modify the basic data of their company (address,
telephones, email, etc.)
3
-Administer Roles assigned in the company, and the applications to which they
have access rights.
4- Establish access exceptions at contact level.
On the other hand, ARTech's online support
service, Issue Tracking, which was formerly accessed
from ARTech technical site, may now be accessed from GeneXus Extranet. Issue
Tracking improves reported incidents (IT) management operation and offers more
possibilities to GeneXus customers. For example, it enables customers to
delegate an incident (IT) to another person in the company, or several
technicians of the company may contribute to a single IT.
These are some of the benefits GeneXus customers currently
receive through GeneXus Extranet. Enter, use these resources and expect more:
services to the community through GeneXus Extranet will be increased shortly.
For questions or more information refer to: extranet@artech.com.uy
Remember, ARTech
portals are:
GeneXus.com
http://www.genexus.com: public portal on ARTech and GeneXus
products.
GXtechnical
http://www.gxtechnical.com: technical information portal for GeneXus users and GeneXus
products.
GeneXus Extranet
https://www.genexusnet.com: extranet for ARTech
Customers and business partners (Distributors, Sales Agents and Solution
Partners).