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Transforming Helpdesk Efficiency in the Forestry Industry
We teamed up with a leading pulp producer and a key player in the forestry industry to implement AI to improve the productivity of their help desk, which was overloaded with queries. We developed an AI assistant to automate common queries and allow the support team to focus on the most complex issues, providing more efficient and timely service to employees.
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Empowering Commercial Agents: How a Utility Company Enhanced Information Retrieval with GenAI
Uruguay's primary utility company came to us to streamline the trade policy information search process for their internal team. The resulting AI solution built with Globant Enterprise AI (formerly GeneXus Enterprise AI) significantly increased internal productivity by allowing agents to quickly and easily obtain information by chatting with documents in natural language.
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Enhancing User Experience on a Utility Company’s Website with GenAI
We teamed up with Uruguay's primary utility company to improve information access for their website visitors seeking information on electric mobility. The resulting AI solution built with Globant Enterprise AI (formerly GeneXus Enterprise AI) significantly increased the website’s user experience by allowing visitors to quickly and easily obtain information by asking questions to an AI-powered chatbot.
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Deciphering Argentina's Emergency Decree with Generative AI
When Globant's legal department was faced with the challenge of deciphering an extensive presidential decree and a broad new legislative proposal in Argentina, we leveraged Globant Enterprise AI’s (formerly GeneXus Enterprise AI) capabilities to deliver an AI chatbot in just two days. This assistant efficiently facilitated queries regarding these documents, enhancing their understanding and assessment of their business implications. This solution, initially developed for internal use, was generously shared to aid any company in Argentina in navigating these significant legal updates.
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Boosting Globant’s Productivity with a Private ChatGPT-like App
We teamed with Globant to develop their proprietary version of ChatGPT, ensuring a privacy-centric tool that boosts team productivity. This custom solution, based on Globant Enterprise AI (formerly GeneXus Enterprise AI), mirrors the capabilities of ChatGPT while incorporating enterprise authentication and authorization protocols, thereby safeguarding confidential information and maintaining data privacy. Unlike ChatGPT, this solution allows users to switch between different AI models, tailoring the experience to their specific needs.
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Transforming a consulting firm’s advisory services with GenAI
A consulting firm with deep expertise in international trade worked closely with us to transform their advisory services using GenAI. By integrating AI into their regulations and reports document base, managers can now ask questions using natural language and access immediate and reliable answers to legal and regulatory concerns.
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Empowering a Legal Department with GenAI
We partnered with a North American-based CPG company to tackle the confidentiality risks of using public instances of ChatGPT in their legal department. We developed a branded web experience similar to ChatGPT with access to a customized AI assistant synced with their SharePoint database to allow the legal team to chat with legal documents. Users from different countries can now ask questions and receive answers in their native language, regardless of the source document's language.
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Innovating in the meat processing industry with GenAI
Our client, a prominent company in the meat processing industry, wanted to venture into Generative AI to streamline the information flow in the quality assurance area. Leveraging Globant Enterprise AI (formerly GeneXus Enterprise AI), we developed an AI assistant integrated into their quality document repository that enables operators to make semantic queries and receive immediate, accurate, and reliable answers.
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Streamlining Information Access in the Banking Industry with GenAI
We partnered with the largest source of financing for social and economic development in Latin America and the Caribbean to accelerate their information flow. Leveraging the power of Globant Enterprise AI (formerly GeneXus Enterprise AI), we developed an AI assistant to simplify the retrieval of information from their knowledge base, streamlining information access, enhancing productivity, and ensuring data security.
