Nowadays, companies cannot focus only on having a good application or website, but must also provide an exceptional experience on every level and for everyone. This concept is called Total Experience and combines the fields of Customer Experience, User Experience, and Employee Experience to generate a new total experience.
The objective of a Total Experience is to generate greater loyalty, trust, and retention of clients, users, and employees. In this video, we share all the latest developments and advances in Total Experience modeling with GeneXus 18.
