BHV Informática specializes in the analysis and
development of tailor-made systems, IT consulting, network and server
installation, and marketing of its BHVSGI integral management system, both in
the traditional and ASP (Application Server Provider) modalities.
Vinibel -one of the companies that have installed the
BHVSGI system in ASP modality- is an import company that supplies and installs
floor and wall sheathing for residential and commercial use, and is a
representative in Uruguay of the leading sheathing manufacturers in the world.
"Thanks to the installation of the ASP modality we
completed our project with only 40% of the expected investment, and obtained a
solution that has actually exceeded our expectations," said Marcelo Kaplán,
Vinibel's Director.
The company needed to connect its three branches in real
time. It was also seeking to improve operations and thoroughly track each sale,
automate administrative tasks and checks, formalize procedures, and obtain real,
concrete and clear information about the business, to support decision
making.
Kaplán emphasized that "The solution has exceeded our
expectations by far, not only in terms of technology but also of the features
offered by BHVSGI and the type of support provided by the company."
BHVSGI is a standard, integrated, multi-company and
multi-currency, GeneXus-developed management system that integrates the Workflow
technology and uses GXplorer and GXQuery as Business Intelligence solutions.
Access to statistics and business indicators in real time,
better control of daily operations, savings in hardware and communication
expenses, and access to the system from any location in the world are some of
the advantages offered by the solution. This way, it contributes to Vinibel's
objectives by allowing them to offer better service and differentiate themselves
from competitors.
To illustrate what all this means, Kaplán talked about an
experience with a customer who once called at around 8 p.m., their office
closing time. "I just happened to be at the office by chance, and didn't know
the conversations she had had with our staff, or the quote that we had given
her. The customer was asking for an additional discount. Thanks to the thorough
tracking of the whole sale, that included the first conversations with this
particular client up to the quote delivered, I could close the deal in five
minutes? The customer was seeking a good price, so she had also contacted our
competitors. Without this system, I wouldn't have been able to close the deal
without asking her to call me the following day, giving competitors a time
advantage over us," he said.
Vinibel's Director explained that the biggest challenge
was accepting the fact that the company data would be stored somewhere else. He
stressed that their trust in BHV Informática, and its clarity when it comes to
problem solving, had been critical factors for them to adopt the solution and to
its success.
http://www.bhv.com.uy
http://www.vinibel.com.uy