ISO Enterprise Informatica's headquarters are located in
Curitiba, Paraná state (Brazil). The company has worked on platform migration
for eight years and on ISO Gesac's development and commercialization for six
years. ISO Gesac is a CRM (Customer Relationship Management) solution developed
with GeneXus, with 43 installations in Brazil, Argentina, and Chile.
ISO Gesac is a tool for managing information developed
with GeneXus 7.5 (2,000 objects) that evaluates different entities -clients,
consumers, competitors, partners- through several contact channels: call centers
(voice, chat, e-mail, letter, fax ), web (pages or portals), and external
channels (business, technical assistance, points of sale, sales force).
ISO Gesac's clients operate in different sectors -food, medicine-hospital,
shoes, clothing, finance, furniture industry, technical support- and
most of them are located in southern Brazil.
Duas Rodas (Argentine and Chile), Rudnick, Cremer, O
Boticário, Marisol, CNH Capital (Banco Case New Holland), and K&S Cell
Services are some of its clients.
The product is available in Portuguese, English, Spanish,
and has integrated into its modules CTI telephony (Computer Telephony
Integration), Workflow technology, and other ARTech tools such as GXPortal, for
the development of corporate portals, GXplorer OLAP (Datawarehousing), and
GXQuery for performing dynamic queries in operational databases.
http://www.isoenterprise.com.br